How do I add a user (student/teacher/etc) to my repairWATCH account?

Users are anyone that is assigned a device, typically a student, however can be teachers, or classrooms. Some people will think of it as the physical location of a device (in the student’s hands, or carted in a classroom, etc). For more definitions, see our glossary of terms.

Adding users into the repairWATCH system is super easy and can be done one of two ways: manually, or with an import.

Manually - Devices can be added to repairWATCH by selecting the users tab on the left, blue menu bar. After selecting this, a drop down menu will appear with an option to add a user. Select Add a User.

This will bring you to a new page to where you can add all the information about the user. All required fields are marked with a red asterisk. There are some optional fields for the school's own record keeping.

Bulk Import - If you have a large quantity of users, we would be happy to get those imported for you. Please contact your Relationship Manager (t.allred@techdefenders.com) who will provide a data import template to get those users uploaded to your account.

How do I add a user (student/teacher/etc) to my repairWATCH account?

Adding your individual users to repairWATCH will make submitting repairs faster, and will be a great way to keep organized.