Does creating a shipment in repairWATCH mean that a pickup is automatically scheduled?
Pickups are not automatically triggered to be scheduled.
Most schools have a regular FedEx drop off, so creating a shipment in repairWATCH does not mean that a pickup is automatically scheduled for you.
If you would like to coordinate a scheduled pickup, we’re happy to help! Email support@techdefenders.com with your preferred date and timeframe (am or pm) and any special instructions. Also, please let us know how many boxes the driver should expect.
Boxes should not exceed 50 pounds. See this shipping guide for more instructions.
If you do not or cannot use FedEx, please let us know and we will switch your carrier to UPS.